Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to AL-ARJAH! The terms "we", "us" and "our" refer to AL-ARJAH. AL-ARJAH operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). AL-ARJAH is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important legal information, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your country or province of residence, or that you have given consent for any minor dependents to use the Services under your supervision.

You may be required to provide accurate personal information, including email, billing, payment, and shipping details. You confirm that all information provided is current, complete, and accurate.

You are responsible for maintaining the confidentiality of your account and all activities under it. Accounts may not be transferred, sold, or assigned.

SECTION 2 - PRODUCTS

We strive to display product information as accurately as possible. However, we do not guarantee that product colors or appearance will match exactly due to device or screen differences.

We do not guarantee that products will meet your expectations exactly as displayed.

We may modify or discontinue products at any time without notice.

SECTION 3 - ORDERS

All orders are considered offers to purchase. We reserve the right to accept or reject any order at our discretion.

An order is only confirmed once payment is successfully processed and accepted.

We may cancel orders and will attempt to notify you using your provided contact information.

All purchases are subject to our Refund Policy.

Products are for personal use only and not for resale.

SECTION 4 - PRICING AND PAYMENT

Prices may change at any time without notice. The price charged is the price at the time of order placement.

Prices do not include taxes, shipping fees, customs duties, or import charges unless stated otherwise.

You agree to provide valid and accurate payment information and authorize us to charge the full order amount.

You confirm that:

  • you are authorized to use the payment method,
  • all information provided is accurate,
  • you will pay all charges incurred.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

Once an order is handed to the shipping carrier, risk of loss transfers to the customer.

We are not responsible for delays caused by carriers, customs, or other external factors. However, we will provide reasonable assistance in tracking and resolving delivery issues.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, and designs, is the property of AL-ARJAH or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or use any content without written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools without warranties. Use is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked from our store.

SECTION 9 - SHOPIFY RELATIONSHIP

AL-ARJAH is powered by Shopify. All purchases are made directly with AL-ARJAH. Shopify is not responsible for transactions, products, or claims.

SECTION 10 - PRIVACY POLICY

Your personal data is handled according to our Privacy Policy.

SECTION 11 - FEEDBACK

Any feedback submitted may be used by us for business purposes without compensation.

SECTION 12 - ERRORS AND INACCURACIES

We may correct errors, update information, or cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You agree not to use the Services for illegal, harmful, or abusive activities.

We may suspend access if these rules are violated.

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services at any time if we believe you have violated these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

Services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free service.

SECTION 16 - LIMITATION OF LIABILITY

AL-ARJAH is not liable for any indirect, incidental, or consequential damages arising from use of our Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify AL-ARJAH against any claims resulting from misuse of the Services or violation of these Terms.

SECTION 18 - SEVERABILITY

If any provision is found invalid, the remaining provisions remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms represent the full agreement between you and AL-ARJAH.

SECTION 20 - GOVERNING LAW

These Terms are governed by the laws of Jordan. Any disputes shall be handled under Jordanian jurisdiction.

SECTION 21 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services means acceptance of changes.

SECTION 22 - CONTACT INFORMATION

Questions about these Terms should be sent to:

support@al-arjah.com
AL-ARJAH FOR MARKETING SERVICES
Amman, Jordan